Terms and Conditions for Faerie Glen Pharmacy

Effective Date: May 2026

Welcome to the website of Faerie Glen Pharmacy. By accessing or using this website, you agree

to comply with and be bound by the following Terms and Conditions.

If you do not agree with these terms, please do not use this website.

1. Website Purpose

This website is intended to:

• Provide information about our pharmacy, clinic, products, and services
• Allow customers to contact the pharmacy
• Facilitate prescription preparation requests for collection or delivery
• Share healthcare articles, announcements, and pharmacy updates

This website does not facilitate direct online pharmaceutical sales or payments.

2. Medical Disclaimer

The information provided on this website is intended for general informational and educational

purposes only and should not be considered medical advice.

Users should always consult a qualified healthcare professional, pharmacist, or medical

practitioner regarding:

• Medical conditions
• Symptoms
• Medication use
• Treatment decisions

Do not ignore professional medical advice based on information obtained from this website.

3. Prescription Requests

Prescription requests submitted via WhatsApp, email, or contact forms:• Must contain valid and lawful prescriptions where required

• Are subject to pharmacist review and legal compliance
• Do not guarantee medication availability
• May require additional verification before dispensing

Faerie Glen Pharmacy reserves the right to refuse any prescription request that does not

comply with applicable healthcare regulations.

4. Medication Collection & Delivery

Where delivery services are offered:

• Delivery areas and times may vary
• Availability is subject to operational capacity
• Certain medications may require in-store collection by law
• Customers are responsible for providing accurate delivery information

Faerie Glen Pharmacy will not be held liable for delays caused by incorrect information,

external service disruptions, or circumstances beyond reasonable control.

5. Clinic Services

Clinic services are subject to:

• Availability of qualified healthcare staff
• Appointment schedules and operating hours
• Applicable healthcare regulations and professional standards

Walk-in services may not always be immediately available.

6. Website Content

All website content, including:

• Logos
• Branding
• Images
• Text
• Articles
• Graphics
• Design elements

remain the property of Faerie Glen Pharmacy or its licensors unless otherwise stated.

No content may be copied, reproduced, or distributed without prior written permission.

7. User Conduct

Users agree not to:

• Use the website for unlawful purposes
• Submit false or misleading information
• Attempt unauthorized access to systems or data
• Disrupt or interfere with website functionality

Faerie Glen Pharmacy reserves the right to restrict access where misuse is identified.

8. Third-Party Links

This website may contain links to third-party websites for convenience or informational

purposes.

Faerie Glen Pharmacy is not responsible for:

• The content of external websites
• Third-party privacy practices
• Accuracy of external information

Accessing third-party websites is at the user’s own risk.

9. Limitation of Liability

While every effort is made to ensure accurate and up-to-date information, Faerie Glen

Pharmacy makes no warranties regarding:

• Website accuracy
• Availability
• Reliability
• Completeness of information

Faerie Glen Pharmacy shall not be liable for any direct, indirect, incidental, or consequential

damages arising from the use of this website or reliance on its content.

10. Privacy

Use of this website is also governed by our Privacy Policy, which explains how personal

information is collected and protected in accordance with applicable laws.

11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes arising from the use of this website shall fall under the jurisdiction of South

African courts.

12. Changes to Terms

Faerie Glen Pharmacy reserves the right to modify or update these Terms and Conditions at any

time without prior notice.

Continued use of the website following updates constitutes acceptance of the revised terms.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact:

Faerie Glen Pharmacy

• Phone: 012 348 1277 /6
• Email: scio@mweb.co.za
• Address: Atterbury Rd & Jacqueline Dr, Faerie Glen, Pretoria, 0081

© 2026 Faerie Glen Pharmacy. All rights reserved.