1. Prescription Management

  • How do I request a refill? (Include details on whether they can call, use an app, or use an online portal).

  • What if my prescription is out of refills or has expired? (Explain the process of contacting the prescribing physician).

  • Do you offer home delivery? (Clarify the service area and any associated fees).

2. Medication Guidance

  • What should I do if I missed a dose? (Remind them to check the label or call the pharmacist immediately).

  • Should I take this with food or on an empty stomach? (Emphasize that this is vital for absorption and avoiding side effects).

  • Does this medication interact with other supplements or vitamins I'm taking? (Encourage them to bring a full list of their current medications).

  • What are the common side effects of this medication? (Clarify which side effects are minor and which require urgent attention).

3. Financial & Alternatives

  • Is there a generic version of this medication? (Explain that generics have the same active ingredients as brand-name drugs but are often more affordable).

  • Do you accept my insurance? (List common insurance providers or provide a contact number to verify coverage).

  • What if I can't afford my medication? (Mention patient assistance programs or discount options).

4. Storage & Disposal

  • How should I store my medication? (Advise against bathroom medicine cabinets due to heat/moisture and emphasize keeping them out of reach of children).

  • How can I safely dispose of expired or unwanted medication? (Provide information on whether you offer an on-site drug take-back or disposal bin).